Terms and Conditions

General Information

bellssurfwax.com is the shopping website of Bells Surf Wax® that allows consumers to browse, select and purchase products from Bells Surf Wax®.

Use of the Bells Surf Wax® Website is subject to acceptance of these Terms and Conditions.

Disclaimer and Liability

Every effort has been made to ensure the information contained on the Website is correct, however Bells Surf Wax® makes no warranty as to the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an “as is” basis.

Bells Surf Wax®, including our partners, directors, officers, shareholders, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE.

Personal Information

In order to purchase products from the Website, you will need to create a Bells Surf Wax® account prior to making a purchase As an account holder you are required to provide Bells Surf Wax® with accurate personal information including a valid email address. Provision of another person’s details as your own will not be deemed acceptable.

As an aide to fraud prevention, we may require proof of identification of the cardholder prior to releasing the order.

Any personal information collected by Bells Surf Wax® shall not be disclosed to any third party unrelated to Bells Surf Wax® business unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure.

Credit Card Information & Payment

Credit card information collected for the purpose of payment of products purchased at Bells Surf Wax® will be stored securely.

Credit card information will be masked on your account and will not be visible to Bells Surf Wax® Customer Service operators.

Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product/s.

You must not pay or attempt to pay for product/s using fraudulent credit card information.

Security of Your Account

If you create an account with Bells Surf Wax® you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password.

Each time you use the password, you will be deemed to be authorised to access and use the Website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products purchased using your account details.

You must notify Bells Surf Wax® if at any time you believe someone has access to your password.

Pricing and GST

All prices on the Website are quoted in Australian dollars and include GST.

Stock availability

Bells Surf Wax® attempts to present the availability of stock accurately however stock availability constantly varies and is only valid at the time shown.

If an ordered item isn’t available or we are unable to fulfill your order we may attempt to arrange an alternative item or will provide a full refund.

Order Cancellations

Once you have placed your order, Bells Surf Wax® are unable to cancel, add, remove or make changes to your order including your delivery details, items, colors, sizes or removing the items from your order.

Bells Surf Wax® also reserves the right to cancel your order if:

  • You provide an unauthorised credit card
  • We are unable to process payment on the credit card provided
  • You provide invalid personal details
  • If, when required, you cannot provide acceptable proof of identity
  • The product has become unavailable
  • If, for any reason, we don’t reasonably believe we can successfully complete delivery

Bells Surf Wax® will attempt to notify you before cancelling your order.

Suspension, Termination and Effect of Termination

If you breach these terms and conditions, Bells Surf Wax® reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the Website.


Bells Surf Wax® offers a 30-Day Return Policy. This policy includes rights you are entitled to under the Australian Consumer Law. You are not liable for the postage cost of returning products purchased if returning the products from within Australia. For returns from countries other than Australia, of items purchased at Bells Surf Wax®, the cost of shipping must be paid in full by you prior to acceptance by Bells Surf Wax®.

If the product is faulty when you receive it you may choose to return the product to Bells Surf Wax® for a full refund. Faults will be assessed by our technicians. If the product is found to be faulty you will receive a full refund, otherwise the product will be returned to you.


Refunds will only be issued in accordance with our returns policy and will only be made to the original account used for payment. In some limited circumstances we may make a refund to an alternate account if the original has been cancelled or is not available.

Bells Surf Wax® will not consider requests for refunds after 30 days of purchase.


Refunds will only be issued in accordance with our returns policy and will only be made to the original account used for payment. In some limited circumstances we may make a refund to an alternate account if the original has been cancelled or is not available.

Bells Surf Wax® will not consider requests for refunds after 30 days of purchase.

Loss of Goods

The risk of loss of goods shall be passed to you upon our delivery of the product to Bells Surf Wax® nominated delivery company.


The Website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other website.


When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Bells Surf Wax® makes no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.


All information, text, material, graphics, software and advertisements on the Website are Copyright © of Bells Surf Wax® its suppliers and/or licensors, unless expressly indicated as otherwise.

The Website content is protected by Australian and international copyright and trade mark laws.

You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by Bells Surf Wax®.

You must not frame or embed in another website any of the material appearing on this website without our prior written consent.

You may use the content of this Website only for the purpose of shopping on this Website or placing an order on this Website and for no other purpose.

Changes to Terms and Conditions

Bells Surf Wax® reserves the right to change these Terms and Conditions of its service without informing you. You should check our Website regularly for any updated Terms and Conditions.

The Terms and Conditions for existing orders shall be upheld by Bells Surf Wax®.

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